Privacy Policy Last updated: 07/03/2025 

Introduction  

At OLLI (Organisational Linked Learning Interface) (“we,” “us,” or “our”), we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and non-personal information when you interact with our website or enrol in our online courses through Teachable. 

Who We Are  

Within this Privacy Policy, any reference to “OLLI (Organisational Linked Learning Interface)” shall be understood as referring to the business department operating under Tōtara Hospice. OLLI is an innovative initiative established by Tōtara Hospice to support the sustainability of its services and enhance palliative care capability through the provision of educational courses. This online education platform, accessible through ollieducate.org, is dedicated to ensuring the continuity of our services while offering valuable learning opportunities. 

Information We Collect 

Personal Information 

We collect personal information necessary to provide you with our services in various ways. This may occur when students sign up to OLLI or enrol in a course provided by OLLI, subscribe to our newsletters, or engage with other activities, services, features, or resources offered by OLLI. While students have the option to visit OLLI platforms anonymously, personal identification information is only collected when voluntarily submitted. Please note that choosing not to provide this information may limit your ability to participate in certain OLLI-related activities. 

 Information Collected via Third-Party Platform (Teachable) For: 

• Course Enrolment:
  When you enrol in a course through Teachable, the platform collects your name, email address, payment details, and any additional information required for course participation. 
• Newsletter Subscriptions: When you subscribe to our newsletters, promotions, or updates about new courses, we collect your name and email address. 
• Contact Forms: Information you provide when making inquiries or requesting support. 

Purpose of Personal Information Collection via Third-Party Platform (Teachable):
This information is collected to process your enrolment, facilitate secure payment transactions, and provide you with access to course materials. Additionally, it enables us to maintain accurate records of your course progress and communicate important updates, ensuring a seamless and effective learning experience. 

Non-Personal Information 

We also collect non-personal information that does not directly identify you, including but not limited to: 

• Device Information: IP addresses, browser type, operating system, device identifiers, and mobile network information. 
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, clickstream data, and referring URLs. 
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies used for analytics, advertising, and to enhance user experience. 

How We Use Your Personal Information 

We use your personal information for the following purposes: 

Providing Services: To enrol you in courses, process payments, and provide access to educational materials. 

Communications: To send newsletters, promotional materials, updates about new courses, and respond to your inquiries.  

Improving Our Services: To analyse website usage and enhance user experience. 

Marketing and Advertising: To deliver targeted advertisements and measure the effectiveness of our marketing campaigns. 

IT and Data Security: To monitor and secure our systems from unauthorised access, cyber threats, and other security risks. 

Cookies and Tracking Technologies:  

We use cookies and similar tracking technologies to: 

Enhance User Experience: Remember your preferences and personalise content. 

Analytics: Collect information about website traffic and usage patterns via tools like Google Analytics. 

Advertising: Provide you with targeted advertisements based on your interests.  

 You can control cookies through your browser settings or opt-out via our Consent Management Platform (CMP). Disabling cookies may affect the functionality of our website. We use Google Analytics in compliance with international data privacy laws. Anonymised data is used whenever possible, and safeguards are in place for any international data transfers. 

Disclosure of Personal Information 

We may disclose your personal information in the following circumstances: 

Third-Party Service Providers 

Teachable: Your information is shared with Teachable for course enrolment and delivery. 

Payment Processors: To securely process payments. 

Email Marketing Services: To send newsletters and promotional materials. 

Legal Obligations 

We may disclose your information to comply with laws, regulations, court orders, or government requests. 

Privacy Breach Notifications  

In the event of a privacy breach likely to cause serious harm, OLLI will notify affected individuals and the New Zealand Privacy Commissioner as soon as practicable, in compliance with the Privacy Act 2020. We will also take immediate steps to mitigate harm and prevent future breaches. 

International Data Transfers 

Transfer to Third-Party Platform By enrolling in our courses, you acknowledge that your personal information will be transferred to and processed by Teachable, which is located outside of New Zealand. 

Overseas Privacy Protections 

The country where Teachable operates may not have privacy laws equivalent to New Zealand’s Privacy Act 2020. Your personal information may be subject to the laws of that country, including access by government authorities. 

Your Consent 

By providing your personal information and enrolling in our courses, you expressly consent to the international transfer of your data. We ensure that Teachable complies with privacy frameworks and adheres to industry security standards. 

How We Protect Your Information 

We take reasonable steps to ensure your personal information is secure, including: 

Technical Measures: Encryption, secure servers, regular security audits, two-factor authentication (2FA), and SSL protocols. 

Organisational Measures: Access controls limiting personal information to authorised personnel, along with regular privacy training. 

Data Backups: Securely stored backups updated regularly.  

Your Rights Under the New Zealand Privacy Act 2020 

You have the right to:  

Access Your Personal Information: Request a copy of the personal data we hold about you.  

Correct Your Personal Information: Request corrections to any inaccurate or outdated personal information.  

Withdraw Consent: Opt-out of marketing communications by using the unsubscribe link or contacting us directly.  

Data Portability: Request a copy of your personal data in a structured, machine-readable format. 

Complain: Escalate concerns to the New Zealand Privacy Commissioner if you believe your privacy has been breached. 

To exercise these rights, please contact us using the details provided in the “Contact Us” section. 

Retention of Personal Information 

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations. 

Newsletter Subscribers: If you unsubscribe, we will remove your contact information from our mailing list. 

Course Participants: We retain enrolment and academic records as required for educational and legal purposes. 

Third-Party Websites and Links 

Our website and communications may contain links to third-party websites, including Teachable. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies. 

Changes to This Privacy Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the “Last updated” date. Your continued use of our services after any changes indicates your acceptance of the updated policy. 

By subscribing to our newsletters or enrolling in our courses, you acknowledge that you have read and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. 

Olli is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. Thank you for placing your trust in us. 

Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: 

Email: support@ollieducate.org 

By subscribing to our newsletters or enrolling in our courses, you acknowledge that you have read and agree to this Privacy Policy and consent to the collection, use, and disclosure of your personal and non-personal information as described herein. 

OLLI is committed to protecting your privacy and ensuring that your information is handled safely and responsibly. Thank you for placing your trust in us.